terms of use.

about these terms.

These terms govern your use of let's, an app operated by LOCALLY TRAVEL S.R.L. (“we”, “us”), Via Ostriana 12, 00199 Roma (RM), Italy, P.IVA IT18198841001. By creating an account you agree to these terms. How we handle your data is explained in the privacy policy.

who can use let's.

You must be 18 or older. By registering, you confirm you are an adult and accept these terms; we record the date and version you accepted. If we find out that an account belongs to someone under 18, we delete it.

what the app does.

Every morning at 8:00, an editorial team publishes an edition of events in Rome. You can take at most 3 spots in any 14 days. Confirming a spot gives you a place in a group chat for that event, open from 5 days before the event until 24 hours after it, visible only to people attending. Two people going to the same event can ask to connect; once connected, each can see which events the other has been to and is going to, and can invite the other to an event that has not started yet. After an event, the people who held a spot can answer a short questionnaire, which only they and the editorial team see.

meeting people.

let's puts you in touch with people you do not otherwise know. We do not verify the identity, background, or intentions of other users. Meet in public places, tell someone where you are going, and use the same judgment you would with any new acquaintance. We are not responsible for the conduct of users, on or off the app.

You can invite people you know into your circle with a personal link. Each link works for one person and for 7 days, and you can have at most 5 open at a time. Only send it to people you know: whoever uses it and accepts joins your circle and sees which events you're going to and have been to, like any connection; you can remove them at any time. Invites carry no rewards or perks. You may not post, sell or spread links publicly, or use them to contact people you don't know.

zero tolerance for abuse.

We have zero tolerance for offensive content, harassment, spam, and any form of abuse toward other users. You can report a message by holding it down, and you can block another person at any time. Our editorial team reviews reports within 24 hours of receiving them and may hide messages, restrict, or suspend accounts as a result. Repeated or serious violations lead to permanent removal from the app.

your conduct.

You agree not to use let's to harass, threaten, or endanger others; to impersonate anyone; to send spam or unsolicited commercial messages; or to use the app for any commercial purpose without our written permission.

your profile.

To complete your profile you add a clear, accurate photo featuring your face and a short bio, from 30 to 90 characters. Every signed-in member can see them. The photo and the bio must be your own and must not be offensive. They follow the same zero-tolerance rules as messages: the editorial team can remove them, and can restrict or suspend the account.

the whatsapp community.

At sign-up you can give your phone number to receive an invitation to the let's community group on WhatsApp. It's optional, and the app works the same without it. The group is outside the app, and joining it is up to you; there, WhatsApp's (Meta) own terms and privacy policy apply, not ours. You can remove your number from Settings at any time.

content in chats.

Event group chats are for coordinating around that event. Messages are deleted 30 days after the chat closes; see the privacy policy for details. Reports, which include a copy of the reported message, are kept for 12 months after they are closed, for moderation purposes.

account and termination.

You can delete your account at any time from Settings. We can suspend or terminate an account that violates these terms, in particular for abuse, harassment, or safety concerns raised by other users.

deleting your account.

From the app, the deletion is immediate: Profile → Settings → delete account. If you no longer have the app, ask from the deletion page. What is removed straight away, and what stays for a while, is set out in the privacy policy.

changes to the app and these terms.

let's is under active development and may change, including features described above. We may update these terms; the date they came into force is shown at the top of this page. When we change them, the app asks you to accept the new version before you can take spots, write in chats or connect again. If you don't agree, you can delete your account.

disclaimers and liability.

let's is provided “as is”. We do our best to keep the app safe and running, but we do not guarantee it will be uninterrupted or error-free, and we do not guarantee the conduct of other users or the accuracy of event listings. To the extent permitted by law, our liability is limited to what is required by mandatory Italian law.

if you downloaded let's from the App Store.

If you use let's on an iPhone or another Apple device, these clauses also apply.

1. Acknowledgement. These terms are concluded between you and LOCALLY TRAVEL S.R.L. only, and not with Apple. We, not Apple, are solely responsible for let's and its content. These terms do not set usage rules that conflict with the Apple Media Services Terms and Conditions.
2. Scope of licence. We grant you a non-transferable licence to use let's on any Apple-branded products that you own or control, as permitted by the Usage Rules set out in the Apple Media Services Terms and Conditions, including use by other accounts associated with you through Family Sharing where those rules allow it.
3. Maintenance and support. We alone are responsible for providing maintenance and support for let's, as described on the support page or as required by law. Apple has no obligation whatsoever to provide any maintenance or support for let's.
4. Warranty. We alone are responsible for any product warranties, express or implied by law, to the extent they are not effectively disclaimed. If let's fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of let's to you, if any. To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to let's, and any other claims, losses, liabilities, damages, costs or expenses caused by a failure to conform to a warranty are our sole responsibility.
5. Product claims. We, not Apple, are responsible for addressing any claims by you or any third party relating to let's or your possession and use of it, including: product liability claims; any claim that let's fails to conform to any applicable legal or regulatory requirement; and claims arising under consumer protection, privacy or similar laws. These terms do not limit our liability to you beyond what the law allows.
6. Intellectual property. If a third party claims that let's, or your possession and use of it, infringes that third party's intellectual property rights, we, not Apple, are solely responsible for the investigation, defence, settlement and discharge of that claim.
7. Legal compliance. You represent and warrant that you are not located in a country that is subject to a United States Government embargo, or that has been designated by the United States Government as a “terrorist supporting” country, and that you are not listed on any United States Government list of prohibited or restricted parties.
8. Developer name and address. Questions, complaints or claims about let's should be sent to LOCALLY TRAVEL S.R.L., Via Ostriana 12, 00199 Roma (RM), Italy, office@travelocally.com.
9. Third-party terms. When you use let's, you must comply with any third-party terms that apply, for example the terms of your mobile data provider.
10. Third-party beneficiary. Apple and Apple's subsidiaries are third-party beneficiaries of these terms. Once you accept these terms, Apple has the right (and is deemed to have accepted the right) to enforce them against you as a third-party beneficiary.

if you downloaded let's from Google Play.

These terms are between you and LOCALLY TRAVEL S.R.L., not Google. The Google Play Terms of Service also apply to your download of let's. Google is not responsible for let's or for its support: for any question, write to us.

governing law and courts.

These terms are governed by Italian law. Any dispute is subject to the jurisdiction of the courts of Rome (Foro di Roma). If you are a consumer, this does not affect the protection given to you by the mandatory rules of the country where you live, or your right to bring or defend proceedings before the courts of your place of residence.

contact.

Questions about these terms: office@travelocally.com, or the contact form.